Terms & Conditions

Welcome to Ashara Jewels, a brand owned and operated by Ashara Ventures. By accessing or using our website (www.asharajewels.com), you agree to be bound by the following terms and conditions. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by Ashara Ventures. Throughout the site, the terms “we”, “us”, and “our” refer to Ashara Jewels. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms.

2. Products & Services

All our jewellery is curated with quality and care. We reserve the right to:

  • Limit the quantities of any product we offer

  • Discontinue any product at any time

  • Update product descriptions, pricing, and availability without notice

Please note: colors may slightly vary due to lighting or screen settings. All product measurements and details are approximations.

3. Pricing & Payment

All prices are listed in INR (₹) and are inclusive of applicable taxes. We accept secure online payments through trusted third-party gateways.

Ashara Jewels reserves the right to change prices at any time without prior notice.

4. Shipping & Delivery

  • We offer free shipping on orders above ₹799.

  • Orders are processed within 24 to 72 hours and shipped thereafter.

  • A tracking number will be shared via email, SMS, and WhatsApp.

  • Delivery timelines may vary based on your location and are subject to unforeseen delays like weather, national holidays, or logistics issues.

More details can be found on our Shipping & Delivery Policy.

5. Returns & Exchanges

We currently do not accept returns unless the product is damaged or incorrect upon delivery. In such cases, customers must notify us within 48 hours of delivery with unboxing video proof. The Customer needs to record a 360 degree unboxing video with proof of damage, for more details check our Return & Refund Policy .

Check our Return & Refund Policy for full details.

6. Intellectual Property

All content on this website—including images, logos, text, and designs—are the intellectual property of Ashara Ventures and may not be reproduced or used without prior written permission.

7. User Conduct

By using our website, you agree not to:

  • Use the site for any illegal or unauthorised purpose

  • Attempt to hack or disrupt our website’s security

  • Transmit any malware, viruses, or harmful code

Violation of these terms may result in restricted access or legal action.

8. Limitation of Liability

Ashara Ventures shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.

9. Third-Party Links

We may include links to third-party websites. We are not responsible for their content, policies, or practices. Please review their terms before engaging with them.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of our website after any changes implies your acceptance.

11. Contact Us

For any questions or concerns about these Terms, please contact us at:

care@asharajewels.com