Jewellery is nice and really beautiful but but I ordered 3 products but received 2 only
Hi Vartika
Thank you so much for your kind words about the jewellery โ weโre truly happy that you loved the pieces.
Just to clarify, as per the final order summary at checkout, two items were confirmed and placed, and we delivered exactly those two items. There was no missing product from our end. The Buy 2 Get 1 offer applies only when all three items are properly added to the cart and reflected in the final order before payment is completed.
We had already connected with you directly and resolved this matter proactively. As a goodwill gesture and special exception โ even though the third piece was not part of the confirmed order โ weโve agreed to send you the additional jewellery piece of your choice as discussed.
We always strive to be transparent and supportive, and we truly appreciate your understanding โจ
Ur jewellery are best this one is my third purchased every piece I hv purchased r best. And every give compliment to me that is real gold or what it looks so good n all โค๏ธโค๏ธโค๏ธโค๏ธ
Quality is great and the delivery experience was great as well . It was second time shopping with ashara jewels
Like it
Beautiful
Decent everyday wear
Amazing product...iam waiting for my next purchase...thanks a lot๐
I have been given the wrong colour I had orders for black n white and I have got just the black one,
Also one of the bracelets wasnโt even packed was sent open
Dear Poonam, the one star review you have given is not what we deserve when we have delivered the right item. The necklace is reversible, that means on one side its black and one side its white. You can turn the charms and wear it all white all black or white & black mix as you wish. We would never want to dissapoint our customers. If after delivering the correct item we get such reviews it feels extremely discouraging. Kindly have a look again on the necklace and then let us know, did we deliver what we promise or not. Also the bracelet that is showing as open was packed in a packet as you can see in the image, their is a packet but sometimes during shipping products might come out of the pack. Incase we ever deliver a wrong or damaged item , we will replace it free of cost. Thats What Ashara stands as a brand for our customers
I loved the polish! It does not look like a cheap golden jewellery. So classy and chic!
